Sign in or fix an access problem

Sign in with your email

1. Open the sign-in page. Enter the email address that claimed the hall or accepted its team invitation, then request the email link.
2. Open the latest sign-in email and follow its link. On the page it opens, choose Sign in to finish. Opening the email link alone does not sign you in.
3. Open your dashboard and choose the hall if a list appears. With one hall, it may open directly.

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Use the email address that manages your hall. After opening the email link, choose Sign in to finish.

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Example screens: use your own hall and booking details. On a small screen, scroll within the image.

If the email does not arrive

Check your spam or junk folder and check the address you entered. If necessary, return to the sign-in page to request a fresh link. Follow any wait message shown before requesting another email.

If a link is expired or already used

Request a fresh link from the sign-in page and use the latest email. A used link cannot be reused.

If the sign-in page shows someone else’s account, use its sign-out option, then enter your own email. On a shared computer, sign out when you finish.

If your hall is missing

Check that you used the right email and accepted any invitation. Pending claims have limited access. Ask the person in charge of the hall to check People, or contact HallMatch with the hall name and postcode.