Payments
What HallMatch charges, and your monthly statement
What card payments cost the hall, what stays free, and where the monthly fee statement is.
Where to goYour hall → Diary → Payments → Fee statements
What is free
Listing the hall, enquiries, the diary, and payments by bank transfer, cash or cheque cost nothing.
Nothing is charged on a deposit, whether it goes back or the hall keeps some.
The fee on card payments
HallMatch takes no fee yet. Each card payment on a booking shows HallMatch with no fee.
A fee of 1% of the hire fee paid by card is planned. Every hall gets 30 days’ notice by email before it starts.
Stripe charges its own fee, about 1.5% + 20p on each card payment, and keeps it when a payment is refunded.
Your monthly statement
On the 1st of each month after a month with card payments, HallMatch makes a fee statement and emails whoever gets the monthly payments summary. While there is no fee, every fee on it is £0.
Open Diary → Payments → Fee statements. It is a VAT invoice from HallMatch that lists each card payment, with Fees before VAT, VAT at 20% and Total fees. Download PDF saves it for the accounts.
It says Nothing to pay: any fee was already taken from the card payment. Stripe’s own fees are on Stripe’s statement, not this one.
Payouts from Stripe, beside it, lists each payout and the bookings in it: what the hirer paid, Stripe’s fee, HallMatch’s fee and what the hall got.
Screenshots use an example hall and fictional details. On a phone, some navigation is under More or the arrow beside the Diary heading.
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