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Payments

Take card payments with Stripe

Let hirers pay by card, Apple Pay or Google Pay through the hall’s own Stripe account.

Hall managers2 min read

Where to goYour hall → Payments → Where hirers pay

Before you start

Only the person in charge can set up card payments. Stripe asks for about 10 minutes of details, so it helps to have the treasurer with you.

The hall gets its own Stripe account. Stripe handles the cards, pays the hall directly and bills its fees to the hall. HallMatch never holds the money.

Stripe will ask for the hall’s details (name, address, and charity number if it has one), one person responsible for the account (name, date of birth and home address, and perhaps ID), and the bank account Stripe pays into.

Stripe charges about 1.5% + 20p on each card payment. HallMatch takes no fee yet, and will give every hall 30 days’ notice before a 1% fee starts.

Set up with Stripe

  1. Open Payments, choose Where hirers pay, then Set up card payments with Stripe.
  2. Read what Stripe will ask for. Tick the box that agrees to the card payment terms and the box I’m allowed to agree this for the hall, then choose Continue to Stripe.
  3. Fill in Stripe’s own sign-up pages. Stripe checks the bank account it will pay into.
  4. Stripe sends you back to HallMatch. If the page says Stripe needs one more thing, choose Finish with Stripe. Hirers can keep paying by bank transfer meanwhile.
  5. When Stripe can take payments, the page says Card payments are on and every manager is emailed.
Stripe’s own sign-up pages come next. They are Stripe’s, so they are not pictured here.

Stripe’s own sign-up pages come next. They are Stripe’s, so they are not pictured here.

The Set up card payments page listing what Stripe will ask for, with both agreement boxes ticked and a Continue to Stripe button.

Example screens: use your own hall and booking details. On a small screen, scroll within the image.

Once card is on

On their pay page, hirers choose Card, Apple Pay or Google Pay or Bank transfer, at the same price. A card payment confirms the booking straight away, with nothing for you to check.

A deposit is not taken by card. The card is kept, and charged only if you claim within five days after the event.

Stripe pays the hall every few working days. Diary → Payments → Payouts from Stripe shows what each payout was for.

The switches on Where hirers pay, beside Bank transfer and Card, Apple Pay and Google Pay, choose what you offer. Hirers need one way to pay, so one stays on.

Hirers need one way to pay, so one switch always stays on.

Hirers need one way to pay, so one switch always stays on.

Where hirers pay, with the switches for Bank transfer and for Card, Apple Pay and Google Pay both on, and what a typical card payment costs the hall.

Example screens: use your own hall and booking details. On a small screen, scroll within the image.

Screenshots use an example hall and fictional details. On a phone, some navigation is under More or the arrow beside the Diary heading.

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